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Beverly Hills Luggage ReviewsRating: Excellent Comments:Beverly Hills Luggage put new meaning to the phrase customer service by going above and beyond to fulfill an order I made. This item had been discontinued but they were able to locate it. I am extremely happy and will do business with them again. P.B. 5/08/07 Rating: Excellent Comments:Good Merchant. Quick delivery to UK. AB 4/10/07 Rating: Excellent Comments:Fast shipping, and beautifully giftwrapped! Wy wife loved her leather Scully Binder. Thanks! 2/24/07 Rating: Excellent Comments:Briefcase arrived in time for Valentine's. Good Service. 12/14/06 Rating: Excellent Comments:Fast delivery, and good service ! Ive been having a wonderful shopping experience at A Bevery Hills Luggage. Thank you. 02/02/06 Rating: Excellent Comments:Beverly Hills Luggage made the entire process painless. They had the best price that I found on the internet and offered a promotion for free shipping. My order was processed in less than two days and made its way across the country in just one working week. I am very pleased with the full experience of shopping with Beverly Hills luggage and will probably patronize their business again in the future. 12/24/05 Rating: Excellent Comments:Excellent personal service when an email problem on my end caused a delay in a gift order. Solved the problem and sent it 2-day air so that it arrived in time. I would order from them again. 12/07/05 Rating: Excellent Comments:I am blown way by the level of customer service I recieved from Beverly Hills Luggage. They were quick and thorough in their response and allowed me to personalize my special order without much ado. I am ordering another two Hundred dollars worth of stuff from them today. It is a pleasure to do business with them. 09/27/05 Rating: Excellent Comments:Easy to contact by phone. Didnt have all the items I wanted, but the service from what I did order and what they did have was very good. I received my order within one week of placing my order on-line. 08/01/05 Rating: Excellent Comments:Prompt email follow up to confirm order, and the shipment arrived only days later, even though I live in Amsterdam. A uniquely fast and efficient transaction. 07/25/05 Rating: Excellent Comments:Great experience. I had to call and make a change to my order and it was taken care of immediatly so that i was able to receive my purchase in time to present as a birthday gift for my husband. Thank you again ! 05/29/05 Rating: Excellent Comments:Very good shopping experience. Standard delivery took two days to East Coast!! 03/21/05 Rating: Excellent Comments:Fast and free delivery! Ive been searching for the Hibiscus Aspen Kipling backpack and found their website with 1 left in their inventory. I spoke with someone from their 800 number and advised me to go ahead and purchase said bag online and hell follow-up on it. And he sure did! Placed my order Monday morning and received the backpack Wednesday afternoon. When I got my receipt, someone even took the time to scribble Thank you. - will definitely visit their online store again! 01/29/05 Rating: Excellent Comments:Excellent retailer - had item couldnt find anywhere. Very fast order processing & delivery. Will definitely order from again & HIGHLY recommend. 08/23/04 Rating: Excellent Comments: i was very pleased with every part of my purchase.and the customer service was great id defin. shop here again!!! 02/25/04 Rating: Excellent Comments:Awesome customer service. I ordered late one night (3 Hours time difference) and my order was processed the next afternoon and shipped out already. I was very impressed. My purse was exactly as described and I even rec. it before you could purchase it in stores. I would order again and I have told everyone about this company. 02/23/04 Rating: Excellent Comments:excellent online shopping experience.will be back,thank you!!;0) 10+ A+ in customer service!~future customer~items came very quick,excellent packaging. 02/21/04 Rating: Excellent Comments:Everything about this order was easy and wonderful. From beginning to end, the order was taken care of properly. Thank you. 02/21/04 Rating: Excellent Comments:I was on a waiting list for items to come in. They sent me an email when the items were in stock. I went to the web page and ordered the items, and they came when promised. I am very satisfied with how they conduct buisness. Would purchase from them again. thank you 01/07/04 Rating: Excellent Comments:Overall, very easy order process and excellent service. My order came on time and in a great box. Would recommend to anyone. 12/26/03 Rating: Excellent Comments:The customer service and delivery of the ordered product was excellent. I would highly recommend them and will use them in the future. Nobody in Atlanta was willing to match their incredible pricing on Hartmann Luggage. 12/22/03 Rating: Excellent Comments:Excellent transaction. Prompt delivery. Thanks! 12/21/03 Rating: Excellent Comments:Excellent Speedy great service. 12/18/03 Rating: Excellent Comments:Shopping here was a pleasant experience. Delivery was on time, as promised. 12/16/03 Rating: Excellent Comments:Quality is perfect. Deliveried my product soooo fast. Having the product that I wants but could not find others sell it. Its really amazing. Of Course service is good. 12/14/03 Rating: Excellent Comments:Ive enjoyed every purchase with BHL... all of them have been smooth. Ill be a customer for years to come. Great work! D.J. 11/13/03 Rating: Excellent Comments:Great quality & delivery. Purchased wallet sized photo album...ordering was easy,lots of styles & colors to choose from. Item arrived beautifully boxed & loved that delivery was exceptionally fast! 09/29/03 Rating: Excellent Comments: Excellent, prompt service. Highly recommended. 09/25/03 Rating: Excellent Comment: The Beverly Hills Luggage Website is very user friendly. Their customer service representatives answer the phone directly. You do not get tangled in an endless phone menu. They offer hard to find items such as mens cufflink boxes at a very competitive price. They gifted wrapped the box and sent it two days earlier than I expected. What a nice surprise! Beverly Hills Luggage gets an A for outstanding service. 07/22/03 Rating: Excellent Comments: Very responsive and quick shipment! Excellent service! I highly recommended Beverly Hills Luggage! 06/07/03 Rating: Excellent Comments: I appreciated their courtesy and follow up to advise me of the order status. I will definitely be ordering from this company again in the near future. 05/23/03 Rating: Excellent Comments: I ordered a Tumi brief that is being discontinued. BHL did not have it in stock, but was able to obtain the item from a supplier (honoring the information presented online). The store kept me informed at every step - truly an excellent experience! 05/22/03 Rating: Excellent Comments: My experience with them was nothing short of exceptional. I am a regular internet shopper and have had experienced all level of service. Beverly Hills Luggage ranks in my top 5. I will continue to shop at Beverly Hills Luggage in the future. Thank you! 04/30/03 Rating: Excellent Comments: Exactly the product I was looking for. Delivery was timely and service was excellant. 04/14/03 Rating: Excellent Comments: I appreciate for your kind assistance. I will come back very soon. 03/24/03 Rating: Excellent Comments:Good store selection, very nice and responsive Customer Service center. I made a mistake in my shipping address, which they corrected immediately. Thanks. 03/19/03 Rating: Excellent Comments: Thank you very much for all. 03/18/03 Rating: Good Comments: Listed item not in stock but delivered in a timely manner. 03/11/03 Rating: Excellent Comments: Everyone there has always been extremely helpful. They have a wonderful website that is always current and has the latest things. S.K. 03/02/03 Rating: Excellent Comments: Everyone there has always been extremely helpful. They have a wonderful website that is always current and has the latest things. 01/30/03 Rating: Excellent Comments: Simple ordering process and super fast, free (subject to restrictions), shipping. 12/25/02 Rating: Excellent Comments: Arrived promptly, my husband loved it! It was just as shown on the internet. The leather was of a nice quality. Thank you! J.D. 12/22/02 Rating: Excellent Comments: They were very helpful and responsive. Great experience. 12/16/02 Rating: Excellent Comments: Never did I receive such fine service, ordered from California on Monday afternoon and by Friday morning same week the order was here in Minnesota including a handwritten thank you note from Beverly Hills Luggage. I've already recommended them to others. M. Domeier 12/10/02 Rating: Excellent Comments: Since I was ordering online and couldn't see the product, I called the store and a very pleasant woman assisted me with the selection of my product. I also needed the product overnighted and sure enough, I received it the very next day! I would definitely do business with them again! 12/06/02 Rating: Excellent Comments: Beverly Hills Luggage had a very good web site that makes ordering easy. They confirmed my order promptly and shipped on time. I was very pleased with their service. 11/29/02 Rating: Excellent Comments: Excellent service. Very swift delivery. Items were well packaged. Would be happy to recommend Beverly Hills Luggage to others. 11/18/02 Rating: Excellent Comments: free shipping!it came so much faster than i expected. very easy to track from UPS website. 11/14/02 Rating: Excellent Comments: They were extremely quick and sent a really nice card and my order total was under $ 20.00. Especially in Beverly Hills where that wouldn't even cover parking. Very Impressive. I would highly recommend them to anyone. N.S. 11/9/02 Great store to shop with. Customer service is very impressive 11/6/02 Rating: Excellent Comments: found product ordered recently in europe and BHL was one of the few places I found on the IN (internet)where I could order it. 10/31/02 Rating: Excellent Comment: Thank you for the free shipping and gift wrapping. There's not too many merchant's out there that will do that. I think it's great and I would definitely order from you again. 10/18/02 Rating: Excellent Comments: Great store to shop with. Customer service is very impressive. 9/8/02 Excellent: Very helpful! Beverly Hills Luggage went out of their way to found the piece that I was looking for. Thanks J. 08/28/02 Excellent: I love this store and I highly recommend it. An excellent web site. Easy to order, with helpful online customer service. 08/20/02 Excellent: Quick order confirmation and tracking, and my package arrived a day early!!!! I'll be back again. 08/10/02 Excellent: Nice to work with. they offered a better price than anyone else. 08/04/02 Excellent: Prompt e-mail response. Great service! I will be back! 07/31/02 Excellent: My wife wanted a Seiko alarm to replace one that she had for years. Ordered one from a shop in Phoenix, but it didn't arrive by her birthday. Got on the internet and found Beverly Hill Luggage. Alarm arrived the next day. Her birthday. Thanks for saving the day Beverly Hills Luggage. B W |